by Vadim Katsman | Apr 19, 2021
Issue Call centers typically employ systems to handle inbound call flow, but they lack integration with the specifics of the business processes. Solution We worked with a several of our clients’ customers on their critical integration issues and developed systems for:...
by Vadim Katsman | Apr 19, 2021
Issue A significant portion of the revenue comes from consumer sales through major e-Commerce platforms such as Amazon and eBay. A high volume of manually processed orders lead to delays in customer communication and processing of financial transactions. Solution We...
by Vadim Katsman | Apr 19, 2021
Issue Printing companies typically prepare manual printing templates and process the required data on an individual basis for each customer. This process led to: High implementation costs; Long implementation cycle; Long cycle time in handling changes; High error...
by Vadim Katsman | Apr 19, 2021
Issue The printing industry is highly commoditized, with the key differentiators between declining and growing companies is ability to: Provide additional data related services and tools; Stay error free or be able to identify errors before mailing; Fast turnaround...
by Vadim Katsman | Apr 19, 2021
Issue In an online ordering environment, the typical issues are as follows: Real-time inventory status Shipping rules and cost calculation Accepting different payment methods Time to fulfill (order turnaround) Order status and delivery tracking Solution The custom...
