UPS ConnectShip Integration with eCommerce
Issue
A significant portion of the revenue comes from consumer sales through major e-Commerce platforms such as Amazon and eBay. A high volume of manually processed orders lead to delays in customer communication and processing of financial transactions.
Solution
We integrated shipping procedures through UPS ConnectShip software with a shipping notifications mechanism offered by an e-Commerce platform.
Impact
- Improved throughput of orders during peak sales seasons;
- Accurate tracking of shipped goods;
- Reliable communication with customers;
- Improved cash flow.