Solving business problems through technology

Meet the challenges of complexity and grow valuation with systems integration to serve your business better. We help you advance business development, scale and expand, harness the power of data and automation, and prepare for exit or transition.

Front office solutions

We integrate processes and systems to enable:

Complex, multi-touch sales processes
Enhanced customer communication
Data-driven marketing
KPIs and sales commissions management
Generative AI solutions
Partner and channel management
Workforce management and retention

Back office solutions

We empower you with the resources and expertise to improve:

Fulfillment, including online order placement, order adjustments, order monitoring and reporting
SLA compliance, monitoring, and reporting
Monitoring for legal and permit compliance and renewals
On-demand and just-in-time manufacturing
Integration with IIoT
RPA and Intelligent Automation
High turnaround, scalability
Dashboard creation and monitoring for management and KPI reporting
Assets and contract management
Inventory management, requisition and replenishment
Field operation management monitoring, including streamlining integration between front office, back office, and field operations

Back office solutions

We empower you with the resources and expertise to improve:

Fulfillment, including online order placement, order adjustments, order monitoring and reporting
SLA compliance, monitoring, and reporting
Monitoring for legal and permit compliance and renewals
On-demand and just-in-time manufacturing
Integration with IIoT
RPA and Intelligent Automation
High turnaround, scalability
Dashboard creation and monitoring for management and KPI reporting
Assets and contract management
Inventory management, requisition and replenishment
Field operation management monitoring, including streamlining integration between front office, back office, and field operations

Industries

Our diverse solutions are utilized by companies in various industries

Healthcare
Pharmaceutical
Fintech
Banking and financial services
Telecommunications
Manufacturing
Supply chain, logistics and transportation
Business and professional services
Real Estate
Retail and e-Commerce
Agriculture
Education

Infrastructure

We help making transformative changes to infrastructure go smooth

Minimizing impact to key business workflows and processes during major technological shifts and changes to business infrastructure:

Cloud migration and building hybrid clouds
Adopting Artificial Intelligence and Machine Learning
Increased focus on cybersecurity
Ensuring compliance with new policies and regulations
Ensuring business continuity
Transitioning from on-premise systems to SaaS platforms

Infrastructure

We help making transformative changes to infrastructure go smooth

Minimizing impact to key business workflows and processes during major technological shifts and changes to business infrastructure:

Cloud migration and building hybrid clouds
Adopting Artificial Intelligence and Machine Learning
Increased focus on cybersecurity
Ensuring compliance with new policies and regulations
Ensuring business continuity
Transitioning from on-premise systems to SaaS platforms

Selected Projects

The purpose of the platform was to implement and maintain the configuration rules to publish print and digital assets from the configuration stage to production floor (including detail reporting on the configuration flow, production and assets delivery).

The underlying solution was responsible for managing retail SKUs, complex pricing logic (per region, per retail partner, per category of products etc.) and providing consolidated reporting across multiple business systems, business units of the organization, multiple deployments of the supply chain (worldwide) and multiple retail partners (including major retail chains).

The platform supports B2B ordering and fulfillment with complete service administration capabilities and end customer interface for inventory management, online and offline ordering, order fulfillment and shipping. It combines tools and features for internal personnel, for self-administration by clients and end users who are placing orders. Multi-tenant nature of the platform required implementing the flexible framework to manage business rules and customizations.

To support cloud-based expense management platform (Concur T&E), the organization had to implement the Web-based portal open for company employees across multiple regions. The portal allowed employees to manage their personal banking information required for expense reimbursement.

To supplement its expense management solution - Concur CTE - the global corporation had to implement an in-house capability for submitting reimbursement payments in each country where the corporation has affiliate offices. The company has adopted SWIFT payment protocol with ISO 20022 XML as a remittance format and had to work with several major banks in different regions of the world.

For external customers and internal personnel, the portal offers the direct access to monitor orders, oversee the fulfillment and communicate. Several key features of the portal were job progress dashboard, electronic communication and approval process workflows for digital assets (document proofing) and multi-level tracking of direct mail delivery (supporting compliance with service level agreements). The portal interfaced with several systems implemented within the organization.